SD
Support
Verified by Kestrel
Support deflection
Answers tier-1 tickets from your help center and escalates the rest with full context.
3.2k
forks
~22 h
saved per week
96.1%
runs finish solo
Fig. 01 — Live run
How it runs
Answers tier-1 tickets from your help center and escalates the rest with full context. Every step is traced, every tool call is scoped to what the job needs, and anything over your limits waits for a human.
Watches the source for new work and parses it into structured fields.
Checks the work against your systems of record and your policies.
Drafts the output in your team’s tone and attaches the evidence.
Ships it — instantly under your limit, after approval above it.
Guardrails, out of the box
Spend caps, approval thresholds and data scopes ship with sensible defaults. Change any of them in one line of config, and every change is versioned and evaluated before it goes live.
Approval rules
Over $10,000
Finance lead
New vendor
AP manager
Mismatch > 0.5%
Stops run
Everything else
Runs solo
Need it tailored?
Our solutions team will adapt this agent to your stack in a 30-minute call.
Book a call
Often forked together
All agents
IT
Finance
Invoice triage
Reads the AP inbox, matches POs, drafts the reply and queues payment.
Gmail
NetSuite
Slack
~14 h saved / week
Fork
LR
Sales
Lead research
Enriches every inbound lead, scores fit and writes the first touch for your review.
HubSpot
Web
Gmail
4 min → 20 s per lead
Fork
OC
Engineering
On-call summarizer
Turns a 2 a.m. alert storm into one incident brief with the likely cause.
PagerDuty
Datadog
Linear
MTTR down 31%
Fork